Champion Leader Pro: Master Team Performance & Growth

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About Course

Unlock your potential as a high-performing frontline team leader with “Champion Leader Pro”—a 12-day comprehensive course designed to equip you with the skills, tools, and strategies needed to drive team success and excel in leadership.

🚀 Key Highlights of the Course:

  • Master Data-Driven Leadership: Analyze team performance using Excel, Power BI, and Looker Studio.
  • Effective Communication: Lead impactful daily huddles and foster a collaborative team culture.
  • Goal-Setting Excellence: Set and align SMART goals to drive individual and team accountability.
  • Real-Time Monitoring: Learn to proactively course-correct and boost productivity using intraday performance insights.
  • Tailored Development: Design personalized growth plans to help team members excel.
  • Bonus Modules:
    1. Unlock Freelancing Opportunities: Turn your leadership and data skills into additional income streams.
    2. Boost Productivity with AI: Leverage AI tools to automate tasks and optimize your workflows.

🎯 Who Should Enroll:

  • Frontline Team Leaders: Looking to elevate their performance and lead with data-driven strategies.
  • Aspiring Team Leads: Preparing for leadership roles and aiming to build key skills in communication, coaching, and goal setting.
  • Current Leaders: Seeking to enhance their reporting and performance analysis expertise to drive team growth.

🔑 Key Benefits of Completing This Course:

  • Boosted Leadership Confidence: Develop the mindset and practical skills to lead with purpose and clarity.
  • Hands-On Experience: Gain real-world experience with powerful tools like Excel, Power BI, and Looker Studio.
  • Improved Team Outcomes: Learn strategies that directly impact team productivity, quality, and engagement.
  • Career Advancement: Stand out with leadership, data analytics, and coaching expertise.
  • Exclusive Networking: Join a supportive community of leaders to exchange ideas, tips, and continuous learning resources.

Why Choose “My Learning, My Sharing”?

  1. Learn from Industry Experts: Gain insights and mentorship from seasoned professionals who bring real-world BPO leadership experience to every session.
  2. Tailored for the BPO Industry: Designed specifically for frontline team leaders in the BPO space, with a focus on relevant KPIs, tools, and leadership challenges.
  3. Live, Engaging Sessions: Enjoy interactive, live sessions—no pre-recorded content. Plus, access session recordings for future reference and ongoing learning.
  4. One-on-One Support: Receive additional personalized one-on-one sessions to ensure you stay on track and apply the concepts confidently in your role.
  5. More Than Just Skills—Build Income Streams: Beyond leadership skills, this course helps you create meaningful connections and discover opportunities to transform your expertise into freelance or consulting income.

The product aims to turn your potential into performance, your knowledge into leadership, and your expertise into earning opportunities!

🈺How This Works:

  1. Step 1: Confirmation and Onboarding Call Booking
    After purchasing the course, you’ll receive a confirmation email with a link to schedule your onboarding call at a time that suits you best.
  2. Step 2: Personalized Onboarding Session
    During the onboarding session, your dedicated mentor will help you create a personalized learning roadmap tailored to your goals and discuss the available batches for you to join.
  3. Step 3: Finalizing Your Schedule
    Once you and your mentor are aligned on your roadmap, you’ll receive your official course schedule with all key dates and details.
  4. Step 4: Live Session Links on LMS
    The live session links will be updated in your Learning Management System (LMS) dashboard 2 days before each session to help you stay prepared.
  5. Step 5: Access Session Recordings
    Missed a session or want to revisit key points? Session recordings will be available in your LMS the next day for convenient review anytime.

🎤”Don’t just lead—excel. Sign up today and take the next step in your leadership journey! Enroll now to become the champion leader your team needs.

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What Will You Learn?

  • Boosted Leadership Confidence: Develop the mindset and practical skills to lead with purpose and clarity.
  • Hands-On Experience: Gain real-world experience with powerful tools like Excel, Power BI, and Looker Studio.
  • Improved Team Outcomes: Learn strategies that directly impact team productivity, quality, and engagement.
  • Career Advancement: Stand out with leadership, data analytics, and coaching expertise.
  • Exclusive Networking: Join a supportive community of leaders to exchange ideas, tips, and continuous learning resources.

Course Content

Day 1: Introduction to Team Leadership
An overview of the role of a frontline team leader, key responsibilities, and success factors in leadership.

  • Characteristics of an effective team leader
  • Overview of key leadership responsibilities (e.g., performance analysis, communication, goal setting)
  • Introduction to the tools (Excel, Power BI, Looker Studio)
  • Practical Exercise: Group activity—defining leadership values and responsibilities

Day 2: Fundamentals of Performance Analysis
Understanding the importance of data-driven performance monitoring and how to interpret team performance metrics.

Day 3: Data Visualization with Excel
Learn how to use Excel for creating impactful data visualizations that support performance reviews.

Day 4: Advanced Reporting with Power BI
An introduction to Power BI for creating interactive dashboards and reports.

Day 5: Using Looker Studio for Reporting
Learn how to use Google Looker Studio for creating dynamic reports and sharing insights.

Day 6: Effective Daily Connects
Master the art of leading daily stand-up meetings to foster communication and alignment.

Day 7: Goal Setting and Strategic Planning
Learn how to set SMART goals and align team objectives with organizational goals.

Day 8: Mid-Course Reflection and Case Study
A day dedicated to reflection, feedback, and learning from a real-world case study.

Day 9: Real-Time Monitoring and Course Correction
Learn how to inspect team performance during the workday and make proactive interventions.

Day 10: Personalized Learning and Development Paths
Developing tailored growth plans for team members based on their strengths and weaknesses.

Day 11: Coaching and Mentoring Techniques
Master coaching and mentoring to help team members achieve their goals and improve performance.

Day 12: Final Project and Course Wrap-Up
A capstone project to apply all the concepts learned and a closing session to reflect on the course journey.

Bonus Module 1: Unlock Extra Earning Opportunities by Freelancing
Learn how to leverage your leadership and data analytics skills to create additional income streams through freelancing.

Bonus Module 2: Become Hyper-Productive Using AI
Discover how to leverage AI tools to automate routine tasks, enhance productivity, and optimize team management workflows.

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