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Professional New CGEIT Test Prep - Win Your ISACA Certificate with Top Score

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To be eligible for the CGEIT certification exam, candidates must have at least five years of experience in IT governance, risk management, or compliance. Additionally, they must have completed at least 120 contact hours of CGEIT-related training or education. Candidates who pass the exam will earn the CGEIT Certification, which is valid for three years.

ISACA Certified in the Governance of Enterprise IT Exam Sample Questions (Q15-Q20):

NEW QUESTION # 15
A review of the effectiveness of IT governance within an enterprise has revealed that several innovation improvement initiatives are failing. An analysis shows a lack of stakeholder buy-in to the improvements. Implementing which of the following would have prevented this problem?

A. A change management program
B. A service delivery framework
C. An IT project roadmap
D. An IT risk management program

Answer: A

Explanation:
A change management program is the best option to prevent the problem of a lack of stakeholder buy-in to the innovation improvement initiatives, because it is a systematic and structured approach to managing the human side of change and ensuring that the stakeholders are engaged, informed, and committed to the change process. A change management program can help to identify and analyze the stakeholders, their needs, expectations, and concerns, and develop appropriate strategies and actions to communicate, educate, involve, and support them throughout the change journey. A change management program can also help to assess and address the potential risks, barriers, and resistance to change, and monitor and measure the effectiveness and outcomes of the change initiatives. According to Making Change Happen: 5 Keys to Driving Successful Change Initiatives, "Stakeholders are all the people who affect or are affected by the change initiative. Project participants can't make the change happen by themselves. They need champions and supporters. It's important to align stakeholders around the overall vision and then actively engage them throughout the process."

NEW QUESTION # 16
A company is considering selling products online, and the CIO has been asked to advise the board of directors of potential problems with this strategy. Which of the following is the ClO's BEST course of action?

A. Perform a risk assessment.
B. Conduct a return on investment (ROI) analysis.
C. Review the enterprise architecture (EA).
D. Review the security framework.

Answer: A

Explanation:
A risk assessment is a process of identifying, analyzing, and evaluating the potential risks that may affect the achievement of an objective, such as selling products online. A risk assessment can help the CIO to advise the board of directors of the possible threats, vulnerabilities, and impacts that may arise from the online sales strategy, such as cyberattacks, data breaches, fraud, legal compliance, customer satisfaction, and reputation. A risk assessment can also help the CIO to recommend the appropriate risk response measures, such as avoiding, reducing, transferring, or accepting the risks.
The other options are not as effective, as they do not address the potential problems with the online sales strategy in a holistic and systematic way. Reviewing the security framework may help to ensure that the online sales platform is secure and resilient, but it does not consider other aspects of risk, such as business, legal, or operational. Conducting a return on investment (ROI) analysis may help to estimate the financial benefits and costs of the online sales strategy, but it does not account for the uncertainties and variabilities of risk. Reviewing the enterprise architecture (EA) may help to align the online sales strategy with the business goals and capabilities, but it does not assess the likelihood and consequences of risk.

NEW QUESTION # 17
Which of the following would BEST help to ensure the appropriate allocation of IT resources to support an enterprise's mission?

A. Develop a resource strategy as part of program management.
B. Implement resource planning for each IT project.
C. Manage resources as part of the portfolio strategy.
D. Prioritize program requirements based on existing resources.

Answer: C

Explanation:
Managing resources as part of the portfolio strategy would best help to ensure the appropriate allocation of IT resources to support an enterprise's mission. This is because the portfolio strategy aligns the IT investments with the business goals and priorities, and ensures that the IT resources are allocated to the most valuable and strategic initiatives. By managing resources at the portfolio level, the enterprise can optimize the use of its IT resources across multiple programs and projects, and avoid resource conflicts, shortages, or wastages. A resource strategy as part of program management, prioritizing program requirements based on existing resources, and resource planning for each IT project are all useful practices, but they are not sufficient to ensure the appropriate allocation of IT resources at the enterprise level. They may only focus on the resource needs and constraints of specific programs or projects, and may not consider the overall alignment and optimization of IT resources with the enterprise's mission. Reference:= IT Portfolio Management: A Practitioner's Guide - ISACA, Resource Allocation Done Right: Best Practices for 2022 & Beyond, A Complete Guide to Resource Allocation in Projects - Float

NEW QUESTION # 18
An enterprise embarked on an aggressive strategy requiring the implementation of several large IT projects impacting multiple business processes across all departments. Initially employees were supportive of the strategy, but there is growing fatigue and frustration with the ongoing new capabilities which must be learned. Which of the following would be the BEST action performed by senior management?

A. Establish "Reward and Recognition" efforts to boost employee morale.
B. Assess current business and IT competencies.
C. Incorporate an organizational change management program.
D. Improve the system development life cycle (SDLC) process.

Answer: C

Explanation:
This is because an organizational change management program is a systematic approach to managing the human side of change and ensuring that the people affected by the change are ready, willing, and able to adopt it1. An organizational change management program can help to address the fatigue and frustration of the employees by providing them with clear communication, stakeholder engagement, training and coaching, leadership support, and feedback mechanisms2. An organizational change management program can also help to increase the success rate and benefits realization of the IT projects by reducing resistance, enhancing collaboration, and improving performance3.
The other options are less effective than option A, as they do not address the root cause of the problem or provide a comprehensive solution. Establishing "Reward and Recognition" efforts to boost employee morale may be helpful, but not sufficient, to overcome the fatigue and frustration of the employees. Rewards and recognition can motivate and appreciate the employees for their efforts and achievements, but they do not necessarily help them to cope with the changes or learn the new capabilities4. Improving the system development life cycle (SDLC) process may be useful, but not relevant, to address the fatigue and frustration of the employees. The SDLC process is a framework that defines the tasks and activities involved in developing, testing, deploying, and maintaining IT systems. While improving the SDLC process can enhance the quality and efficiency of IT systems, it does not directly affect the employees' readiness or willingness to adopt them. Assessing current business and IT competencies may be important, but not enough, to address the fatigue and frustration of the employees. Assessing competencies can help to identify the gaps and needs of the employees in terms of knowledge, skills, and abilities required for their roles. However, assessing competencies alone does not provide any solutions or support for closing those gaps or meeting those needs.

NEW QUESTION # 19
An IT steering committee is concerned that enterprise technologies have grown stagnant and are outdated. Which of the following is the BEST strategy to invest in modern technology?

A. Decrease spending on steady state and increase spending on modernization and enhancements.
B. Update the IT human resource management plan to require training and development for emerging technologies.
C. Create a new investment category for innovation that becomes a new way for tracking investment decisions.
D. Redefine the target architecture to define new technologies that can be incorporated into the infrastructure.

Answer: C

Explanation:
One of the challenges of IT governance is to balance the competing demands of maintaining the existing IT systems and services (steady state) and investing in new technologies and capabilities (modernization and enhancements) that can support the business objectives and strategies1. A common strategy to invest in modern technology is to create a new investment category for innovation that becomes a new way for tracking investment decisions2. This category can be used to allocate funds for exploring and experimenting with emerging technologies that have the potential to create value for the enterprise, such as artificial intelligence, blockchain, internet of things, mobility, and drones3. By creating a separate category for innovation, the IT steering committee can ensure that the enterprise does not fall behind in adopting new technologies, and that the IT portfolio is aligned with the changing business needs and opportunities4. Reference:= The CFO and IT: Technology investment strategies | Deloitte Insights Global Technology Governance Report 2021 | World Economic Forum What is IT Governance and Why Your Organization Needs It Today How CIOs Can Get IT Governance Right in an Agile World | ICF

NEW QUESTION # 20
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