Will AI take away customer service job in 2024?
Is customer service dying? Customer service isn’t dying, but it is rapidly evolving due to technological advancements and changing customer expectations. Here are some of the key shifts happening: https://youtu.be/VKZoaw3imHw Automation and AI: With the rise of AI-powered chatbots and virtual assistants, many routine customer service tasks are being automated. While this enhances efficiency, it […]