Become a QA Superhero

Welcome to the QA Superhero Masterclass—a 16-day power-packed program designed to transform your career in quality assurance. Whether you’re a budding QA professional, a customer service executive, or a team leader looking to make a mark, this course is for you.

🚀 Key Highlights of the Course:

• Comprehensive QA Training: Covers fundamental to advanced quality assurance concepts, including quality control tools, transactional monitoring, RCA, and calibration practices.
• Hands-On Learning: Practical exercises with tools like Google Forms, Looker Studio, Excel.
• Live Interaction: No pre-recorded videos—fully live sessions with Q&A and access to recordings for future reference.
• Guest Speaker Insights: Learn directly from an Operations Manager about QA expectations and industry best practices.
• Bonus Modules:
  1. Unlock Freelancing Opportunities: Turn your leadership and data skills into additional income streams.
  2. Boost Productivity with AI: Leverage AI tools to automate tasks and optimize your workflows.

🎯 Who Should Enroll:

• Customer Service Executives: Ready to transition to a quality analyst role.
• Existing Quality Analysts: Seeking to elevate their skills and gain expertise in advanced QA practices.
• Team Leaders and SMEs: Looking to refine their evaluation, coaching, and reporting skills.
• Freelancers and Aspiring Instructors: Interested in monetizing their QA expertise by offering their services online.

🔑 Key Benefits of Completing This Course:

• 1. Career Advancement: Gain the skills needed to secure a QA role or promotion through internal job postings or external opportunities.
  2. Real-World Application: Work on case studies and mock evaluations to build confidence in your role.
  3. Enhanced Reporting Skills: Master tools like Power BI and Looker Studio to create impactful reports.
  4. Freelance Readiness: Learn how to create and showcase a portfolio, apply to freelance platforms like Upwork, and build a personal website at no extra cost.
  5. Certificate of Completion: Receive a professional certificate to showcase your expertise to potential employers or clients.

  This course transforms you into a QA Superhero by not only enhancing your QA skills but also opening new streams of income through freelancing and online teaching!

✨Why Choose “My Learning, My Sharing”?

1. Learn from Industry Experts: Gain insights and mentorship from seasoned professionals who bring real-world BPO leadership experience to every session.
2. Tailored for the BPO Industry: Designed specifically for frontline team leaders in the BPO space, with a focus on relevant KPIs, tools, and leadership challenges.
3. Live, Engaging Sessions: Enjoy interactive, live sessions—no pre-recorded content. Plus, access session recordings for future reference and ongoing learning.
4. One-on-One Support: Receive additional personalized one-on-one sessions to ensure you stay on track and apply the concepts confidently in your role.
5. More Than Just Skills—Build Income Streams: Beyond leadership skills, this course helps you create meaningful connections and discover opportunities to transform your expertise into freelance or consulting income.

The product aims to turn your potential into performance, your knowledge into leadership, and your expertise into earning opportunities!

🈺How This Works:

1. Step 1: Confirmation and Onboarding Call Booking
   After purchasing the course, you’ll receive a confirmation email with a link to schedule your onboarding call at a time that suits you best.
2. Step 2: Personalized Onboarding Session
   During the onboarding session, your dedicated mentor will help you create a personalized learning roadmap tailored to your goals and discuss the available batches for you to join.
3. Step 3: Finalizing Your Schedule
   Once you and your mentor are aligned on your roadmap, you’ll receive your official course schedule with all key dates and details.
4. Step 4: Live Session Links on LMS
   The live session links will be updated in your Learning Management System (LMS) dashboard 2 days before each session to help you stay prepared.
5. Step 5: Access Session Recordings
   Missed a session or want to revisit key points? Session recordings will be available in your LMS the next day for convenient review anytime.

🎤Enroll now to unlock exclusive freelancing tips, live sessions with industry experts, and hands-on experience with the tools you need to succeed. Your QA journey starts here!